FieldEdge vs ServiceTitan for HVAC Companies
Established Business (31–100 technicians) · Updated 2026
FieldEdge
ServiceTitan
Both are HVAC-deep with flat-rate books, inventory, and two-way QuickBooks, but at 31-100 techs ServiceTitan's dispatch optimization, marketing analytics, and multi-location reporting outgrow FieldEdge — FieldEdge stays the value pick if you want trade depth without enterprise pricing.
Our pick
ServiceTitan is the better fit here
Both are HVAC-deep with flat-rate books, inventory, and two-way QuickBooks, but at 31-100 techs ServiceTitan's dispatch optimization, marketing analytics, and multi-location reporting outgrow FieldEdge — FieldEdge stays the value pick if you want trade depth without enterprise pricing.
Total Cost of Ownership Calculator
Adjust sliders to match your HVAC business — chart updates instantly.
| Cost Component | FieldEdge | ServiceTitan |
|---|---|---|
| Monthly subscription | $7,392 | $23,100 |
| Processing fees (78% card) | $2,757 | $2,757 |
| Monthly total | $10,149 | $25,857 |
| Year 1 total (incl. setup) | $123,035 | $337,781 |
| 3-year total | $366,605 | $958,343 |
Estimates based on publicly available or user-reported pricing. Actual costs depend on negotiated rates, add-ons, and transaction volume. Always verify with the vendor before signing.
HVAC Pros & Cons
FieldEdge
Pros for HVAC
- +HVAC-specific flat-rate book and parts inventory at ~$100-$125/user
- +Two-way QuickBooks sync and service agreements
- +Roughly a third of ServiceTitan's per-tech cost
Cons
- −GPS still requires the FleetSharp add-on
- −Reporting and dispatch tooling thinner than ServiceTitan at scale
- −Multi-location support is weaker
ServiceTitan
Pros for HVAC
- +Dispatch optimization and capacity planning for big boards
- +Marketing ROI and technician performance analytics
- +Multi-location reporting for established operations
Cons
- −~$350/tech/month plus $5k-50k implementation
- −12-month contract
- −Heavier admin overhead than FieldEdge
Feature Comparison
| Feature | FieldEdge | ServiceTitan |
|---|---|---|
| QuickBooks Sync | ✓ | ✓ |
| Two-Way QB Sync | ✓ | ✓ |
| Flat-Rate Pricing Book(critical) | ✓ | ✓ |
| GPS Tracking | — | ✓ |
| Offline Mode | ✓ | ✓ |
| Customer Portal | ✓ | ✓ |
| Review Management | — | ✓ |
| Marketing Tools | — | ✓The Works tier |
| Service Agreements(critical) | ✓Premier+ | ✓ |
| Inventory Management(critical) | ✓ | ✓ |
| Commercial Job Support | ✓ | ✓ |
| Multi-Location | — | ✓ |
| Open API | — | ✓ |
Rows marked (critical) are must-haves for HVAC operations. A small label under a ✓ (e.g. Connect plan+ or add-on) means the feature is available only from that plan tier or as a paid add-on.
Pricing Plans
FieldEdge
Select
Contact sales
- · $100-$125/user/month
- · Flat-rate pricing book
- · QuickBooks sync
- · Dispatch board
Premier
Contact sales
- · + Service agreements
- · Equipment tracking
- · Advanced reporting
Elite
Contact sales
- · + API access
- · Custom integrations
- · Priority support
ServiceTitan
Starter
Contact sales
- · Per-tech pricing $245-$300/tech/month
- · Basic scheduling and dispatch
- · Mobile app
- · Customer management
Essentials
Contact sales
- · $300-$400/tech/month
- · + CRM
- · Reporting
- · Integrations
- · QuickBooks sync
The Works
Contact sales
- · $400-$500/tech/month
- · + Marketing Pro
- · Revenue recovery
- · Advanced analytics
How to Decide
Choose FieldEdge when:
When your HVAC business wants deep trade tooling at per-user pricing and can manage with standard reporting.
Choose ServiceTitan when:
When your HVAC business runs 31+ techs across locations and needs enterprise dispatch and analytics.
Critical question to ask yourself:
“Are you managing one big board or several locations? Multi-location operations are where ServiceTitan pulls decisively ahead.”
Reviewed by Mathurin V.
Editor, FSM Advisor. We research and compare FSM software — pricing is verified from public sources and user reports, and comparisons are updated when changes are detected.